Frequently Asked Questions

Find the answers to your most burning questions.

Potential Experts in the Awareness Stage

What problems does this actually solve for my business?

One of the most common problems is visibility; getting found by ideal clients who are actively searching for solutions. Your Expert Network (YEN) offers a platform of professional authority and provides a network effect where experts help each other discover opportunities and solutions.

How is this different from other expert directories?

Unlike expensive certification directories that cost thousands annually or commoditized marketplaces that race to the bottom, we focus on trusted B2B professionals from existing, vetted networks. The platform uses offers-based search rather than just listing people, with AI-powered recommendations starting at $149/year.

Do I need to be certified or have special credentials to join?

No specific certifications required, but you need endorsement from existing network members or an invitation from established professional communities. Quality is maintained through community vetting rather than credential requirements.

Is this just another social media platform or directory listing for businesses?

No, this is a professional directory focused on connecting business problems with proven solutions. Unlike social media, every interaction is business-focused and designed to generate meaningful professional connections and client relationships. And unlike a generic directory, YEN is built to provide trusted experts in their field via solutions that have already worked for other businesses, to remove the guesswork.

What types of businesses use expert networks like this?

Primarily B2B service providers: consultants, coaches, agencies, fractional executives, and specialized service providers. These are professionals who solve specific business problems rather than providing commodity services.

Why do I need another directory when I’m already listed elsewhere?

Most directories are just lists of people. Our AI-powered search connects clients to specific solutions based on their problems, not just browsing profiles. Our platform indexes specific offers and uses conversational AI to match common business challenges with proven solutions.

How do clients actually find experts on the platform?

Clients search by describing their business problems, although you can also browse categories. Our AI matches their challenges with experts who have proven solutions, making discovery more relevant and efficient than traditional directory browsing.

What’s the long-term vision for this platform?

To become the go-to resource for business owners seeking trusted expertise, with AI-powered matching, content hub capabilities, and a thriving community of professionals who support each other’s growth.

Potential Experts in the Consideration Stage

How do you prevent the platform from becoming oversaturated?

Quality control through community vetting, limited offers per expert (maximum 5), and tiered pricing that increases as the network grows. Focus is on value density rather than volume.

What if my expertise doesn’t fit the existing categories?

The platform uses crowdsourcing for missing categories. Users can suggest new industries, certifications, and expertise areas that get reviewed and added to the database.

Will this actually generate leads for my business?

The platform is designed for quality over quantity. Even 1-2 qualified leads per year typically justify the investment. The trusted network approach means leads come pre-qualified through community relationships.

What does membership cost and will it go up in the future?

Pricing will be $149/year for first 100 people. Once you join, you’ll be locked in at that rate for as long as you’re a member. In time, we will increase pricing (to $199/yr) for the professional plan to maintain the quality of the platform and may introduce new plans with additional features. The goal is to build you a platform that offers way more value than the cost of your investment in it.

Can I offer both white label and direct client services?

Yes, you can specify availability preferences, referral rates, and whether you work directly with clients or through other agencies. The platform supports both collaborative and direct engagement models.

Can I test the platform before committing long-term?

Yes, start with a free account to browse the network and evaluate quality.

What happens to my profile if I don’t pay?

Free profiles remain in the system for networking but aren’t publicly visible to clients. You maintain access to browse other experts.

How much time will this take to maintain?

Initial onboarding takes 15-20 minutes in manageable segments. Ongoing maintenance is minimal:  update offers as needed, participate in expert endorsements, and keep profile current. The platform automates backend processes.

Potential Experts in the Decision Stage

How do I know this won’t become like other marketplaces?

Quality control through community vetting prevents commoditization. Higher price point and professional network focus attracts serious service providers. Expert endorsements create accountability.

How do you handle competition between similar experts?

The network encourages collaboration over competition. Multiple experts in similar fields often refer overflow work, collaborate on larger projects, and endorse each other based on specialization differences.

What if I decide to leave - can I take my connections with me?

Professional relationships you build are yours to maintain. The platform facilitates connections but doesn’t own your professional relationships. You can export your network contact information.

What’s the application process like?

Either invitation from existing members or endorsement from established professional communities. No lengthy application - focus is on community fit and professional standing rather than credentials.

What happens if the platform doesn’t work out?

At $100/year, the pricing is low-risk for professional service providers. Year-to-year commitment allows easy exit. The community and networking value often provides benefits beyond direct leads.

Can I try it before committing to pay?

Yes, free accounts allow full directory browsing, networking with other experts, and profile creation. Only public visibility and offer promotion require paid membership.

Who else is already in this network?

Professionals from established business communities - certified consultants, business coaches, copywriters, web strategists, podcast producers, and fractional advisors. Focus is on B2B service providers with higher-value offerings.

How quickly can I start getting visibility once I join?

Immediate for networking with other experts. Public visibility starts as soon as you upgrade to paid membership and complete your profile. AI search inclusion happens automatically with complete profiles.

New Experts in the Onboarding Stage

How do I write effective offer descriptions?

Focus on client problems rather than your processes. Be specific about business challenges you address. The AI search works better with problem-first language and clear outcome descriptions.

What photos and content should I include in my profile?

Professional headshot, clear business description, specific expertise areas, and detailed offer descriptions. Include testimonials and case studies that demonstrate proven results.

How many offers should I list?

Maximum of 5 offers to prevent platform domination and maintain focus. The limit ensures quality over quantity. Focus on your core, most valuable services rather than everything you could do.

How do I set appropriate pricing for my offers?

Research similar services in the network, consider your experience level and results achieved. The platform supports various pricing models - hourly, project-based, retainer, and custom arrangements.

What if my existing data doesn’t transfer correctly?

For members of existing communities, the platform imports data from previous systems. You can edit all imported data and add missing information. Technical support available for transfer issues.

Do I need to complete everything at once?

No, the platform supports save-and-resume functionality. Onboarding is broken into manageable sections with completion tracking. You can build your profile over time without losing progress.

What happens after I complete my profile setup?

Your profile becomes visible to other experts immediately. Public visibility to clients begins with paid membership. You’ll receive guidance on optimizing your profile for better discovery.

Can I edit my profile after it’s published?

Yes, full editing control through your dashboard. Changes appear on the live site within 1-2 minutes. Real-time syncing means updates are immediate without approval processes.

Experts Already Leveraging This Network

How do I handle leads that aren’t a good fit for me?

The network encourages referring clients to better-suited experts. This builds goodwill, strengthens professional relationships, and often results in return referrals.

What ongoing support is available for network members?

Regular community updates, best practice sharing, technical support for profile optimization, and access to platform feature development feedback opportunities.

How do I connect with other experts for collaboration?

Directory browsing enables expert-to-expert networking. The social proof system allows experts to endorse each other, creating natural collaboration opportunities and referral relationships.

Can I see how my profile performs?

We’ll add an analytics component in the future to show profile views, offer engagement, click through rate and more. If you have analytics set up on your own website, you’ll be able to see traffic from Your Expert Network by checking the referrer. In time, we’ll add more advanced analytics natively on the site.

How do I get more visibility for my offers?

Active participation in expert endorsements, contributing to content initiatives, and maintaining updated offers improves visibility. The AI search weighs multiple factors including engagement and completeness.

Can I refer clients to other experts in the network?

Yes, referral systems encourage experts to recommend complementary specialists. Many experts build referral relationships that benefit both their practices and client outcomes.

What if I want to update my pricing or services?

You have full editing control with real-time updates to your live profile. You can add, remove, and modify offers anytime.